CraftmasMAKE IT. HANG IT. LOVE IT.Customer satisfaction is our top priority. For any questions, concerns, or suggestions, please contact us first at rgglobalsupport@gmail.com. We are committed to providing transparent communication and fair solutions.
Information and purposes
Craftmas uses the contact, delivery, order, payment-status and support information you provide to fulfil orders, respond to requests, prevent fraud and meet legal obligations. Shopify hosts the store and checkout; payment providers process payment details. Do not send full card details or passwords by email.
Providers and retention
Relevant information is shared with Shopify, payment providers, delivery providers and support services as needed for those purposes. International processing may occur subject to applicable safeguards. Records are retained only as needed for transactions, legal duties and legitimate dispute handling. Specific retention periods and the legal data-controller identity must be confirmed before live sales.
Choices and rights
Depending on applicable law, you may request access, correction, deletion, restriction, portability or objection and withdraw consent where relied on. Contact our support email; you may also complain to your competent data-protection authority. Marketing consent is separate from ordering. Non-essential cookies or advertising must respect applicable consent and opt-out rules.